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Error when loading pictures from phone

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This error message is coming up when I try upload a picture from the laptop that has been sent from my phone to Google Drive. I have also tried downloading it and saved it in my pictures on the laptop but same problem. I have sent the pictures to another phone and uploaded it through their phone and it works fine.

 Can anyone help me with this or what might be the problem?

Thanks.

Enda

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Hi Enda,

That error means the server was unable to parse the image file, perhaps it's too large, too high resolution, or if animated, has too many frames?

 

It can also appear if the max execution time is exceeded, which can happen if your upload speed is very low?

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