I withdraw the remark and apologise as it was made in frustration in the spur of the moment.
If a mod wants to edit it out please do so, or leave it, whichever is preferred.
Its pretty frustrating though to have been told to have to move to a non-EU based entity for future orders, for none of the IRM points or milestones to transfer over, for the pricing to dramatically change and now a week later still not have any reply to my email to support...