Peter Posted February 26 Share Posted February 26 Hi folks. I'm curious to know if anyone has successfully received a refund for a delayed Irish Rail train. The process isn't straightforward: found a number to call and then told to send an email to customer care. I booked a trip from Newbridge to Killarney on Friday just gone. There was a delay of over an hour getting the connecting train from Portlaoise to Mallow, which means we missed the connecting train to Killarney and arrived 2 hours late. Ah well, a story to tell the grandkids. Quote Link to comment Share on other sites More sharing options...
thewanderer Posted February 26 Share Posted February 26 See https://www.irishrail.ie/en-ie/travel-information/passenger-charter-know-your-rights/irish-domestic-rail-travel#compensation Fill out this form https://www.irishrail.ie/IrishRail/media/Imported/combined_charter_refund_form_2017.pdf and post to Customer Care, Connolly Station, Dublin 1. Quote Link to comment Share on other sites More sharing options...
Peter Posted February 29 Author Share Posted February 29 Thanks so much for the reply. Will fill that out now. 1 Quote Link to comment Share on other sites More sharing options...
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