packaging

[irishrail201]

I once bought a 201 class loco 220 from Marks Models as I had bought quite a bit of stock there over the years, I got it delivered along with the preserved version of B141.

 

Upon delivery they were contained not in a secure box, but a paper jiffy bag or paper envelope. As a result the locos were damaged, especially the 201 class, one of its noses was completely damaged, and not runnable.

 

I visited the city centre premises in person to ask for a refund, which I could not get as apparently the order originated from another store outside of the city centre.

 

After paying almost €300.00 on quite delicate locomotives, I expected more in terms of secure packaging.

 

I have since ordered all new stock including 141/Mk2D stock from another store who actually provides a very good service and proper packaging.

 

I hope that in future all orders will be packaged properly.

[jhb171achill]

Surely you had some comeback to the source of whoever packed it, or An Post?

[burnthebox]

I would not like to think this is the attitude of Irish retailers to customers, there's got to be someone who can rectify this situation,