BosKonay

There is no justification or need to move them. We’d suggest everyone maintains their own records and downloads any historical invoices etc before those sites are permanently shut down.

By way of a small update: Current Status - anyone with an active IRM login, will now have details on the accurascale systems If you already had an accurascale account with the same email, your IRM orders will be in there If you missed an activation email, drop us a line to resend it. You wont be able to log in or reset a password until you have clicked the activation link Only open IRM orders were moved. No old orders, delivered orders, archived orders, or fulfilled orders were moved IRM loyalty points have now been merged / added to Accurascale points and your balances should be up to date Outstanding: Gift cards with open balances will get moved over tomorrow all going to plan Exceptions? If you are missing something, not sure of something, or need an activation email, or can't find something, just drop us a line, we migrated over many thousands of accounts and many more thousands of orders, so it's eminently possible that for any number of reasons, something failed to copy over, so just let us know directly and we can cross check and fix it.

If nothing in your spam check in with support to make sure your emails correct?

Super. All is well so. There would have been Hunslet emails today and if you got those that’s all good.

The accurascale systems are a lot more automated and 'better' than we had managed on the IRM site Do you have them in your accurascale login?

https://www.accurascale.com/blogs/irish-railway-news/park-royal-update-october-2024-decorated-samples-revealed https://www.accurascale.com/blogs/irish-railway-news/icr-update-october-2024

Youtube will follow the live event by about an hour.

Having heard the projects i am confident its the finest sounding 60 since the real one.

Funny enough we have more new IRM items in tooling right now than accurascale!

A reminder chaps that this forum is not a support channel and if you have an issue or there’s a discrepancy or error with anything to do with the import in the first case, and for the benefit of doubt and all due respect to the team trying our best to look after you;contact Support

Underway. Drop support a note if you don’t have tracking by close of business tomorrow.

It’s simple really. Any open orders will be now open at accurascale.com. Any old orders are there on IRm and we recommend d you make sure you have your own records. As long as you reply to the same thread the team have everything from the ticket on their screen.

The Heljan tanks weren’t copied over so are on the IRM site still. To be fair, no human will be answering support issues now. During office hours you will get a response.

Checking the tickets I can see andrew answered your last email within 30 minutes despite it being 20:11 irish time. Do please continue that conversation if you need any additional clarity.

I can assure you the people answering the tickets are fully familiar with IRM not least being four of us all based in Ireland This forum isn’t a support forum for specific issues so do please persist with the emails.

Check if you have an activation link in your email. If not drop support@irishrailwaymodels.com a line with your email and we can resend it.

Same people you always have Only the badge on the website is changed. Everything else is pretty much the same.

Make sure you choose the Euro / ireland option in the footer if the site doesn’t auto detect you. That will ensure all pricing is in euro and irish vat etc.

Oil tanks are also shipping but you should get the normal irm tracking update.

Correct. Only Bullied orders have been moved so far.

As the email / blog outlined, points and other active orders will be moved over, you only have a 'new' accurascale account if you didn't already have one with the same email (in which case your orders will be now in that existing account) Hope that helps!

P_&_T_Telephone_Box-Forum.pdf

If you already had an account on acc with the same email, you don't need to do anything.

As above, points, gift cards and all orders are not yet migrated, for now just contact / accounts and if you had open Bullied / Tank wagon orders, which are currently shipping. Well it will still be there, just now as a 'section' of the accurascale site, and hopefully we can turn a few more accurascale customers to the fifty shades of green (and orange P:)