I tried following the old IRM link today and it redirects to A/S automatically, so I assume that the cutoff date has passed?
Where and when was the cutoff date announced?
I seem to have missed it.
I can't find any date mentioned in mailouts nor here on the forum.
Couple of questions...
How does the new VIP status work?
I appear to have been demoted one VIP level, any reason for this?
There's no VIP history visible on the A/S platform before March 13th 2025.
When will this be updated to show our full histories from the IRM platform?
How does one download invoices from the A/S EU platform before it is shut down?
I have four orders on that platform and there is / was no visible download button.
The invoices are also not included in the emails sent out when the orders were placed, shipped etc.
Going to accurascale.eu today also redirects to accurascale.com.
I understand that this is not a support channel, but since support often takes weeks to reply to emails nowadays, I thought I'd reach out here.
Support was missing for five weeks over Christmas and New Year, and I haven't had a reply to my last email, sent a couple of weeks back.
Thanks!