According to Royal Mail tracking, Irish Freight Models posted parcel 09/11, arrived UK 14/11, left customs 17/11, arrived Wimbledon Sorting Office 18/11, returned to sender IFM 10/12. I went to W’don Sorting office to be told parcel was still at Customs Heathrow and never arrived at W’don SO. We haven’t had a postal delivery since 01/12. What a shambles the privatisation of public services is, all about Profit !