Dart Castings.

[amdaley]

Hi Everyone.

Anyone had any problems getting items from Dart Castings in the Uk.

I ordered some wagon compensation units from them about a month ago.

Yesterday I got an email from them saying the package had been returned by Irish Customs.

I suggested they used the wrong customs tariff code.

They sent me a photo of the return label.

Anyone get something like this before ?

Tony.

EDIT:  They sent out my order again & it arrived today.

Customs valued the order at €16 which between Vat & Admin fee cost me €7.20 

The lack of a HS tariff code on the original order was the problem it seems.

It's amazing that even this long after Brexit some UK companies still can't get it right.

Tony.

Edited May 3 by amdaley

[Gabhal Luimnigh]

I would guess that they put in the wrong description on the form, the red tape involved with overseas postage is gone ridiculous, I got shafted with a €31 bill from an post for a parcel yesterday, vat and admin fee

[skinner75]

Sounds like a Brexit bonus to me!

I got charged €5 extra on a magazine coming from the UK yesterday

[Georgeconna]

2 hours ago, amdaley said:

Hi Everyone.

Anyone had any problems getting items from Dart Castings in the Uk.

I ordered some wagon compensation units from them about a month ago.

Yesterday I got an email from them saying the package had been returned by Irish Customs.

I suggested they used the wrong customs tariff code.

They sent me a photo of the return label.

Anyone get something like this before ?

Tony.

 

What was inside the package?

 

1 hour ago, skinner75 said:

Sounds like a Brexit bonus to me!

I got charged €5 extra on a magazine coming from the UK yesterday

There is 9% vat Periodicals.

[skinner75]

10 minutes ago, Georgeconna said:

There is 9% vat Periodicals.

Funny, magazine with postage was £8.50. It was the first month of a yearly subscription - I have cancelled the sub now, as I do not want to be paying €5 extra every month!

[amdaley]

23 minutes ago, Georgeconna said:

What was inside the package?

Wagon compensation unit.

Small flat brass etching.

Only worth about a fiver.

Edited April 25 by amdaley

[murphaph]

Sodding German customs sent my Baby GMs back to IRM. All inside the single market. I've never had a parcel actually sent back to any sender, inside or outside the EU (normally parcels with insufficient documentation are held in my local customs office for me to go open them in front of them, but intra-EU stuff should never be sent anywhere  for lack of paperwork) so I can't wait to find out what exactly they are saying the problem is! Patrick is on top of it, giving me regular updates, which I'm grateful for. I hope you get your DART stuff soon Tony. I haven't experienced problems getting their stuff to me here in Germany.

[irishmail]

On 25/4/2024 at 3:44 PM, skinner75 said:

Funny, magazine with postage was £8.50. It was the first month of a yearly subscription - I have cancelled the sub now, as I do not want to be paying €5 extra every month!

Should not be any issues with magazines.  I have a subscription to Railway Modeller which usually turns up within two weeks of publication date.  I'm also in the gauge 0 guild and have this morning received the May issue of the guild gazette with out any issue.

Did you contact the publisher to see what their response was?

[skinner75]

13 minutes ago, irishmail said:

Should not be any issues with magazines.  I have a subscription to Railway Modeller which usually turns up within two weeks of publication date.  I'm also in the gauge 0 guild and have this morning received the May issue of the guild gazette with out any issue.

Did you contact the publisher to see what their response was?

Nope, just cancelled the sub