irishmail Posted May 30 Share Posted May 30 Does anyone have a subscription Railway Modeller here in Ireland? I have not yet recived the the June issue which was issued three weeks ago. Usually I get the magazine within two weeks of publucation date, this is the 2nd time now as I had the same problem with the April issue. Will be contacting Peco later about this, but just wondering if anyone else is having problems. Quote Link to comment Share on other sites More sharing options...
Tarabuses Posted May 30 Share Posted May 30 (edited) Yes, I have had the exact same problerm with the April and June issues. May arrived on time. I received a replacement for the April issue and then the original arrived two weeks later. A replacement has now been sent for June. They seem to be continually changing the postal service for delivery. Edited May 30 by Tarabuses 1 Quote Link to comment Share on other sites More sharing options...
irishmail Posted May 30 Author Share Posted May 30 I have emailed them this afternoon and await their reply. Same thing hapened too with the April issue, replacement arrived and the the origional copy arrived same day as the May issue! If it happens again then I may see about changing to digital copies only, but my current printed subscription runs till March 2025 issue. Quote Link to comment Share on other sites More sharing options...
ttc0169 Posted May 30 Share Posted May 30 Had the same problem with Rail Express so I decided not to renew the subscription. Quote Link to comment Share on other sites More sharing options...
jhb171achill Posted May 30 Share Posted May 30 Probably sussing out different distributors. All delivery services are getting expensive now so it pays to shop around. I'm sending a small parcel tomorrow to Switzerland and it will cost €13. Quote Link to comment Share on other sites More sharing options...
LNERW1 Posted June 1 Share Posted June 1 Had this problem several times with a Hornby Magazine subscription, several issues arriving as the standard issue rather than with subscriber covers, which isn’t really a big deal, but with other issues simply never arriving. It’s probably just a general problem with Brexit etc. and although Peco will probably reimburse you, I personally would leave it as the publishers are hardly responsible. However, I was dealing with Key, who I’d trust a lot less than Peco! Quote Link to comment Share on other sites More sharing options...
Tarabuses Posted June 2 Share Posted June 2 (edited) Peco do send replacement copies, sometimes resulting in both arriving eventually. Edited June 2 by Tarabuses 1 Quote Link to comment Share on other sites More sharing options...
irishmail Posted June 7 Author Share Posted June 7 On 2/6/2024 at 4:12 PM, Tarabuses said: Peco do send replacement copies, sometimes resulting in both arriving eventually. That's what happened with the April copy, it arrived eventually (but for some strange reason not the 'special' subscribers edition) then the replacement what Peco sent out was delivered the same day as the May edition. When I phoned Peco the other day to say I had not received my June edition they said another copy will be put in the post. I asked If they were aware of any problems with issues being sent overseas, particularly to Ireland and person I spoke to was not aware of any, I explained that I had this problem with the April issue and she seen that on my account and said that she would raise the issue with her manager, so will see what happens with the next couple of issues. 2 Quote Link to comment Share on other sites More sharing options...
Tarabuses Posted June 7 Share Posted June 7 My original June copy arrived yesterday (subscribers edition). I don't think the subscriptions dept. in Peco is very large so you were probably talking to the same person as I spoke to last week. She has a short memory. 1 Quote Link to comment Share on other sites More sharing options...
Ironroad Posted June 7 Share Posted June 7 3 hours ago, Tarabuses said: My original June copy arrived yesterday (subscribers edition). I don't think the subscriptions dept. in Peco is very large so you were probably talking to the same person as I spoke to last week. She has a short memory. She's doing her job "never admit there is a problem" Quote Link to comment Share on other sites More sharing options...
Tarabuses Posted June 28 Share Posted June 28 July replacement copy now ordered. The lady on the phone said she "didn't know what was happening" but didn't seem bothered that this was the third month in the last four that I was being sent a second copy. 1 Quote Link to comment Share on other sites More sharing options...
irishmail Posted June 29 Author Share Posted June 29 (edited) On 28/6/2024 at 3:20 PM, Tarabuses said: July replacement copy now ordered. The lady on the phone said she "didn't know what was happening" but didn't seem bothered that this was the third month in the last four that I was being sent a second copy. I have not recieved my July copy yet! Will give then a phone call on Monday. Edited June 29 by irishmail Quote Link to comment Share on other sites More sharing options...
DartStation Posted June 30 Share Posted June 30 On 30/5/2024 at 11:05 AM, irishmail said: Does anyone have a subscription Railway Modeller here in Ireland? I have not yet recived the the June issue which was issued three weeks ago. Usually I get the magazine within two weeks of publucation date, this is the 2nd time now as I had the same problem with the April issue. Will be contacting Peco later about this, but just wondering if anyone else is having problems. There have been similar issues with other magazines arriving from the UK - for example Irish Traction Magazine - they were refused entry by Irish Customs - I have had issues too with other items being returned to a sender twice - same item , labeling on the package was fine it had its CN22 label - the first one had an an post sticker that simply said - return to sender, the second attempt had nothing but was returned - no idea whats going on - other packages are arriving no problem - it just could be a similar issue with your magazine. Quote Link to comment Share on other sites More sharing options...
irishmail Posted June 30 Author Share Posted June 30 Don't really know what the problem is, but until the April issue most copies have been delivered within two weeks of publication date. 1 Quote Link to comment Share on other sites More sharing options...
irishmail Posted July 1 Author Share Posted July 1 On 28/6/2024 at 3:20 PM, Tarabuses said: July replacement copy now ordered. The lady on the phone said she "didn't know what was happening" but didn't seem bothered that this was the third month in the last four that I was being sent a second copy. Just phoned Peco and replacement July copy being sent out. Lady I spoke to told me exactly the same thing. 1 Quote Link to comment Share on other sites More sharing options...
irishmail Posted July 9 Author Share Posted July 9 On 28/6/2024 at 3:20 PM, Tarabuses said: July replacement copy now ordered. The lady on the phone said she "didn't know what was happening" but didn't seem bothered that this was the third month in the last four that I was being sent a second copy. Have you recieved your July modeller(s) yet? Just downloaded the digtal August issue. Quote Link to comment Share on other sites More sharing options...
Tarabuses Posted July 9 Share Posted July 9 No sign of any July copies yet. Yes, August is available digitally from today but I find it very hard to concentrate on reading that way. 1 Quote Link to comment Share on other sites More sharing options...
irishmail Posted July 18 Author Share Posted July 18 Still no sign of the July issue, phoned Peco just over two weeks ago who said replament copy sent out. August issue was out last week. May have to phone them again. Quote Link to comment Share on other sites More sharing options...
Tarabuses Posted July 18 Share Posted July 18 Yes, the delays seem to be getting worse. Quote Link to comment Share on other sites More sharing options...
irishmail Posted July 23 Author Share Posted July 23 My July 'subscribers' copy finally turned up today, six weeks after publication date. Quote Link to comment Share on other sites More sharing options...
Tarabuses Posted July 23 Share Posted July 23 Mine arrived today too. However I had called Peco yesterday and spoke to the usual lady who told me that they had problems with the July issue going to Ireland. I then told her that I hadn't received August either and asked if she knew what was causing the delays. She didn't know and gave no answer when I suggested that she check with the delivery company. 1 Quote Link to comment Share on other sites More sharing options...
jhb171achill Posted July 23 Share Posted July 23 A couple of people cancelling or threats to do so might liven them up? 1 Quote Link to comment Share on other sites More sharing options...
irishmail Posted July 26 Author Share Posted July 26 According to RMweb, someone in Canada has already got the August copy to Canada, they can get it across the Atlantic Ocean, but not the Irish Sea! Looks like another phone call to Peco/RM subs office on Monday. https://www.rmweb.co.uk/forums/topic/186507-railway-modeller-subscription/#comment-5575389 Quote Link to comment Share on other sites More sharing options...
Tarabuses Posted July 26 Share Posted July 26 I don't think the fault lies with Peco but rather with the delivery company which seems to have changed around the time that they returned to paper envelopes. Quote Link to comment Share on other sites More sharing options...
irishmail Posted August 5 Author Share Posted August 5 Well, looks like another phone call to Peco tomorrow. September Modeller out this week and still no sign of August copy! Quote Link to comment Share on other sites More sharing options...
irishmail Posted August 6 Author Share Posted August 6 I sent an email to Peco/RM and this is the reply I recieved earlier today. I will see when the August one turns up, May see if they can change my subscription to the digital only version, still have six issues remaining on my current subs. Regards, John Hi, We have re issued an August edition. We have raised the postal issue for our customers in Ireland to our manager who is looking into it. Apologies for the inconvenience. Kind Regards Tina 1 Quote Link to comment Share on other sites More sharing options...
Tarabuses Posted August 9 Share Posted August 9 My replacement RMs for July and August arrived today. Still no sign of the original August edition. Of course the September magazine was published yesterday so I'm not up to date yet! Quote Link to comment Share on other sites More sharing options...
irishmail Posted August 10 Author Share Posted August 10 The replacement July copy arrived yesterday, still no sign of the August copy. September one was out on Tuesday. When I phone Peco to enquire about the delays in delivery the response is they will send a replacement issue out, and dont really seem to be concerned about the delays. I now have two copies of the June and July issues! Possibly end up with two August copies to when they eventually turn up. Quote Link to comment Share on other sites More sharing options...
Colin_McLeod Posted August 10 Share Posted August 10 On 26/7/2024 at 6:31 PM, Tarabuses said: I don't think the fault lies with Peco but rather with the delivery company which seems to have changed around the time that they returned to paper envelopes. Now that Peco are aware of problems with the delivery company, it will be Peco's fault if they continue to use them without getting things sorted. 1 Quote Link to comment Share on other sites More sharing options...
ttc0169 Posted August 10 Share Posted August 10 (edited) 3 hours ago, irishmail said: The replacement July copy arrived yesterday, still no sign of the August copy. September one was out on Tuesday. When I phone Peco to enquire about the delays in delivery the response is they will send a replacement issue out, and dont really seem to be concerned about the delays. I now have two copies of the June and July issues! Possibly end up with two August copies to when they eventually turn up. Easier to purchase at your local Easons at this stage…..RM noted for sale in Ballina and Sligo shops recently. The Castlebar shop also have RM.. Edited August 10 by ttc0169 1 1 Quote Link to comment Share on other sites More sharing options...
irishmail Posted August 10 Author Share Posted August 10 24 minutes ago, ttc0169 said: Easier to purchase at your local Easons at this stage…..RM noted for sale in Ballina and Sligo shops recently. Thats intersting to know, was in Athlone last week and Easons did not have one railway related magazine at all. 1 Quote Link to comment Share on other sites More sharing options...
ttc0169 Posted August 10 Share Posted August 10 (edited) 1 minute ago, irishmail said: Thats intersting to know, was in Athlone last week and Easons did not have one railway related magazine at all. Seen that too John-Athlone and Galway Easons don’t seem to stock any railway magazines. Edited August 10 by ttc0169 Quote Link to comment Share on other sites More sharing options...
Tarabuses Posted August 13 Share Posted August 13 My original August copy of RM arrived today, 4 days after the replacement. Back to the paper envelope and post horn postmark. 1 Quote Link to comment Share on other sites More sharing options...
irishmail Posted August 13 Author Share Posted August 13 My subscribers copy arrived too today, Have to wait and see when the September one turns up. 1 Quote Link to comment Share on other sites More sharing options...
Tarabuses Posted August 19 Share Posted August 19 Some good(ish) news. My September copy arrived today. For the first time in months I have the magazine in the month before its cover date, as is meant to happen. 1 Quote Link to comment Share on other sites More sharing options...
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