BosKonay

The Heljan tanks weren’t copied over so are on the IRM site still. To be fair, no human will be answering support issues now. During office hours you will get a response.

Checking the tickets I can see andrew answered your last email within 30 minutes despite it being 20:11 irish time. Do please continue that conversation if you need any additional clarity.

I can assure you the people answering the tickets are fully familiar with IRM not least being four of us all based in Ireland This forum isn’t a support forum for specific issues so do please persist with the emails.

Check if you have an activation link in your email. If not drop support@irishrailwaymodels.com a line with your email and we can resend it.

Same people you always have Only the badge on the website is changed. Everything else is pretty much the same.

Make sure you choose the Euro / ireland option in the footer if the site doesn’t auto detect you. That will ensure all pricing is in euro and irish vat etc.

Oil tanks are also shipping but you should get the normal irm tracking update.

Correct. Only Bullied orders have been moved so far.

As the email / blog outlined, points and other active orders will be moved over, you only have a 'new' accurascale account if you didn't already have one with the same email (in which case your orders will be now in that existing account) Hope that helps!

P_&_T_Telephone_Box-Forum.pdf

If you already had an account on acc with the same email, you don't need to do anything.

As above, points, gift cards and all orders are not yet migrated, for now just contact / accounts and if you had open Bullied / Tank wagon orders, which are currently shipping. Well it will still be there, just now as a 'section' of the accurascale site, and hopefully we can turn a few more accurascale customers to the fifty shades of green (and orange P:)

Will take a few days, to migrate over the codes, but it's on the list

https://www.accurascale.com/pages/projects Correct, in stock and shipping has started.

‘tis indeed but we hope to be shipping next week. The vat setup has taken a wee bit longer than hoped for

To be honest the take up of finescale for UK stock is so incredibly low as to not justify the cost of making them and that’s based on tens of thousands of 37’s for example already in customers hands.

Never fear it just means we can continue offering irish outline and growing as a business in a sensible and sustainable manner. We have a lot of exciting models well underway for IRM for the coming year in addition to the Hunslet there are more wagons, more new tooled coaches as well as Park Royals, more new tool locos, steam and diesel and more than one of each too! Given the relative scale and costs of the two brands it makes immense sense to fold IRM under its now much much larger offsprings skirts and that can only benefit irish modellers. In short it’s all very positive and as we work through the small changes we will keep you informed.

Shopify stores data in the Google cloud platform, with European customers data remaining in Europe.

Check here https://irishrailwaymodeller.com/resources/

Sounds a fascinating project! Who knows what the rtr may bring in the future.

The data remains in the same cloud in the same locations processed by the same entity. Branding aside there is no actual legal difference.

At this time, model railways are NOT included in the lists of Chinese made items that will be subject to tariffs (they have been, and remain at a zero rate)

Aha. Understood. Paul has already posted officially and I don’t think i’d call three people posting about it a ‘controversy’

Not at all was just genuinely curious what controversy i wasn’t aware of

Controversy? If you didn’t already have an accurascale account you may have had one. If you did have an accurascale account under the same email then you won’t have done. Next job is consolidation of all open orders and preorders.