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BosKonay

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BosKonay last won the day on March 15 2014

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About BosKonay

  • Birthday 15/05/1976

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    Dublin

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  1. There is no justification or need to move them. We’d suggest everyone maintains their own records and downloads any historical invoices etc before those sites are permanently shut down.
  2. By way of a small update: Current Status - anyone with an active IRM login, will now have details on the accurascale systems If you already had an accurascale account with the same email, your IRM orders will be in there If you missed an activation email, drop us a line to resend it. You wont be able to log in or reset a password until you have clicked the activation link Only open IRM orders were moved. No old orders, delivered orders, archived orders, or fulfilled orders were moved IRM loyalty points have now been merged / added to Accurascale points and your balances should be up to date Outstanding: Gift cards with open balances will get moved over tomorrow all going to plan Exceptions? If you are missing something, not sure of something, or need an activation email, or can't find something, just drop us a line, we migrated over many thousands of accounts and many more thousands of orders, so it's eminently possible that for any number of reasons, something failed to copy over, so just let us know directly and we can cross check and fix it.
  3. If nothing in your spam check in with support to make sure your emails correct?
  4. Super. All is well so. There would have been Hunslet emails today and if you got those that’s all good.
  5. The accurascale systems are a lot more automated and 'better' than we had managed on the IRM site Do you have them in your accurascale login?
  6. https://www.accurascale.com/blogs/irish-railway-news/park-royal-update-october-2024-decorated-samples-revealed https://www.accurascale.com/blogs/irish-railway-news/icr-update-october-2024
  7. Having heard the projects i am confident its the finest sounding 60 since the real one.
  8. Funny enough we have more new IRM items in tooling right now than accurascale!
  9. A reminder chaps that this forum is not a support channel and if you have an issue or there’s a discrepancy or error with anything to do with the import in the first case, and for the benefit of doubt and all due respect to the team trying our best to look after you;contact Support
  10. Underway. Drop support a note if you don’t have tracking by close of business tomorrow.
  11. It’s simple really. Any open orders will be now open at accurascale.com. Any old orders are there on IRm and we recommend d you make sure you have your own records. As long as you reply to the same thread the team have everything from the ticket on their screen.
  12. Hi Boskoney,

    About a month ago I tried to order a couple of the H Van packs but encountered a problem on checkout. The delivery drop-down on the payment screen did not include the US as an option. All other countries showed, but not USA. I tried again a few weeks ago but saw that all packs were sold out.

    Any plans to do a rerun on these wagons ?

    thanks,

    Brendan

     

     

    1. BosKonay

      BosKonay

      Check accurascale.com 

  13. The Heljan tanks weren’t copied over so are on the IRM site still. To be fair, no human will be answering support issues now. During office hours you will get a response.
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