I've held my tongue thus far. I always found the shop on Queens Street more focussed on panzers and dioramas of belfast street riots. Railmatch paints were the only thing in stock - couplers, point motors, track pins - all "next week"
Was disappointed when they moved to boucher road big box territory for the tourist southerner especially but reckoned it made sense . I'd heard of RC enthusiasts with outrageous delays on repairs, and i understand why they occur - i'm prone to them myself. If there were only 30 hours in the day....but communication is paramount.
None of us knows what pressures these lads are under, but i'd hope they would at least get talking to their punters and let them know whats going on. Modellers on this island have put up with a lot of crap for years, but would happily endorse their local hobby shop if they knew where they stood. Fingers crossed this gets worked out, and all gets sorted satisfactorily.