I don't go with any kind of hero worship where PM is concerned, yes I'm very happy with models he has producted in the past, but take note, Fact no. 1 PM is a business man, he went into business producing something we, by coincidience have a great love of, Fact no. 2 As a businessman he makes profit, Fact no. 3 it was the customer who pointed out the mistakes / errors in the recent product, ( I have not heard of any comment / statement made by PM with regards this issues ). Now as I understand it with regard to consumer rights if you buy something & it's not what you paid for, you have the right in the first instance to a refund, or replacement, failing that you have the right to have the fault repaired. Yes PM has made us very happy with previous items of our interest, I wait to see what PM suggests what can be done to rectify these issues.