IRM Account area upgrades

[BosKonay]

Lots of improvements - any feedback welcome!

 

[John-r]

Cannot seem to find the credit I had built up from recent purchases and reviews, is this still being updated .

[BosKonay]

2 minutes ago, John-r said:

Cannot seem to find the credit I had built up from recent purchases and reviews, is this still being updated .

Drop me a pm and I can check. 

[mmie353]

I ordered the Guinness Keg Liners which seemed to re-direct me to the Accurascale website when I ordered, I do not see this order in my account neither

[BosKonay]

We’re working to try and simplify things so that all customers benefit from all the benefits we can offer. As such all UK based customers now can order all of our ranges at accurascale.com

all orders placed previously at irishrailwaymodels.co.Uk are still accessible and will be fulfilled as normal, you just can’t place new orders. 

[Bob229]

The reward system is a good idea

[BosKonay]

Anyone who had points on the old systems has had them Sync’d over now. 
 

any feedback welcome. Hope you all enjoy the new ‘club card’ system for all your IRM and accurascale purchases. 

[DJ Dangerous]

I have a big problem today.

I can't find the 47' Flats and Mk4 coaches!

[BosKonay]

2 hours ago, DJ Dangerous said:

I have a big problem today.

I can't find the 47' Flats and Mk4 coaches!

All in good time DJ

We’ve a lot in the pipeline after a calm year so there will be quite a few new tool announcements stacking up soon but as always we promise to give plenty of warning. 

[DJ Dangerous]

1 hour ago, BosKonay said:

All in good time DJ

We’ve a lot in the pipeline after a calm year so there will be quite a few new tool announcements stacking up soon but as always we promise to give plenty of warning. 

Ah, I just can't resist messing sometimes, but I know that we can't have it all at once - nobody could afford anything, even if we DID have it all at once.

So, when are you guys shifting manufacturing from China to India, or the Canary Islands?

[DoctorPan]

22 hours ago, BosKonay said:

Anyone who had points on the old systems has had them Sync’d over now. 
 

any feedback welcome. Hope you all enjoy the new ‘club card’ system for all your IRM and accurascale purchases. 

Love the club card system! 

 

One question, does old orders count towards level and trophy progress or is it brand new today?

[BosKonay]

2 hours ago, DoctorPan said:

Love the club card system! 

 

One question, does old orders count towards level and trophy progress or is it brand new today?

Anyone who had points under the old system had them moved over. Otherwise it’s all fresh and new  

so basically you get 3% of every tho g you spend back on points as well as milestone and challenge points and can turn points into vouchers any time you want. 

[Rush and Lusk]

Excellent innovation BosKonay. 

[BosKonay]

Good news!

We've recoded how the bundle discount is applied so that reward points and coupons can now be applied to all items, even if they are already in a bundle discount!

 

[John-r]

Great news, any few bob of a saving means my body parts stay with me a little bit longer , until of course you release another tempting and teasing model

[murphaph]

That's good news. I would generally never be ordering less that two packs to avail of the discounted shipping to the EU when spending over a €100 so I guess I was unlikely to be able to redeem my reward points without this change.

[murphaph]

How does the review process work again? We should get a link to review an item once it has been shipped, right?

[BosKonay]

Yes. 2 weeks after shipping iirc. 

[murphaph]

Thanks Stephen. I'll keep an eye out for the next one.

[DJ Dangerous]

Does one receive reward points when paying via partial.ly, or only for direct payments to IRM?

[murphaph]

Good question. I guess once the full amount has been paid off we should get the reward points but not with each installment as managing that would be a nightmare?

[WRENNEIRE]

Why can I not pay via Bank Transfer, it says Credit Card only?

[DJ Dangerous]

6 minutes ago, WRENNEIRE said:

Why can I not pay via Bank Transfer, it says Credit Card only?

 

I think, but am open to correction, that bank transfers can be used when paying IRM directly, but not when paying the company that operate partial.ly.

From their FAQ:

Can I use a bank account?

US customers with a payment plan with a US merchant can add a US bank account by selecting the tab and locating your bank on the list. Once you select your bank, you will be redirected to log into your online bank account.

My bank is not on the list.

Unfortunately, you will not be able to use your US bank account if it is not on the list. Please use a debit or credit card.

Edited April 26, 2023 by DJ Dangerous
Added info and url

[WRENNEIRE]

Paying directly

[DJ Dangerous]

10 minutes ago, WRENNEIRE said:

Paying directly

There's a Revolut IBAN in the bottom left corner of some of the invoices.

[BosKonay]

Pick Revolut Pay and you can use your Revolut Account

2 hours ago, DJ Dangerous said:

Does one receive reward points when paying via partial.ly, or only for direct payments to IRM?

Points are awarded for all payments, as made.

[DJ Dangerous]

2 minutes ago, BosKonay said:

Points are awarded for all payments, as made.

 

Deadly!