BosKonay Posted September 27, 2022 Share Posted September 27, 2022 Lots of improvements - any feedback welcome! Quote Link to comment Share on other sites More sharing options...
John-r Posted September 27, 2022 Share Posted September 27, 2022 Cannot seem to find the credit I had built up from recent purchases and reviews, is this still being updated . Quote Link to comment Share on other sites More sharing options...
BosKonay Posted September 27, 2022 Author Share Posted September 27, 2022 2 minutes ago, John-r said: Cannot seem to find the credit I had built up from recent purchases and reviews, is this still being updated . Drop me a pm and I can check. Quote Link to comment Share on other sites More sharing options...
mmie353 Posted September 28, 2022 Share Posted September 28, 2022 I ordered the Guinness Keg Liners which seemed to re-direct me to the Accurascale website when I ordered, I do not see this order in my account neither Quote Link to comment Share on other sites More sharing options...
BosKonay Posted September 28, 2022 Author Share Posted September 28, 2022 We’re working to try and simplify things so that all customers benefit from all the benefits we can offer. As such all UK based customers now can order all of our ranges at accurascale.com all orders placed previously at irishrailwaymodels.co.Uk are still accessible and will be fulfilled as normal, you just can’t place new orders. Quote Link to comment Share on other sites More sharing options...
Bob229 Posted September 28, 2022 Share Posted September 28, 2022 The reward system is a good idea 1 1 Quote Link to comment Share on other sites More sharing options...
BosKonay Posted September 28, 2022 Author Share Posted September 28, 2022 Anyone who had points on the old systems has had them Sync’d over now. any feedback welcome. Hope you all enjoy the new ‘club card’ system for all your IRM and accurascale purchases. Quote Link to comment Share on other sites More sharing options...
DJ Dangerous Posted September 28, 2022 Share Posted September 28, 2022 I have a big problem today. I can't find the 47' Flats and Mk4 coaches! 4 Quote Link to comment Share on other sites More sharing options...
BosKonay Posted September 28, 2022 Author Share Posted September 28, 2022 2 hours ago, DJ Dangerous said: I have a big problem today. I can't find the 47' Flats and Mk4 coaches! All in good time DJ We’ve a lot in the pipeline after a calm year so there will be quite a few new tool announcements stacking up soon but as always we promise to give plenty of warning. Quote Link to comment Share on other sites More sharing options...
DJ Dangerous Posted September 28, 2022 Share Posted September 28, 2022 1 hour ago, BosKonay said: All in good time DJ We’ve a lot in the pipeline after a calm year so there will be quite a few new tool announcements stacking up soon but as always we promise to give plenty of warning. Ah, I just can't resist messing sometimes, but I know that we can't have it all at once - nobody could afford anything, even if we DID have it all at once. So, when are you guys shifting manufacturing from China to India, or the Canary Islands? 1 1 Quote Link to comment Share on other sites More sharing options...
DoctorPan Posted September 29, 2022 Share Posted September 29, 2022 22 hours ago, BosKonay said: Anyone who had points on the old systems has had them Sync’d over now. any feedback welcome. Hope you all enjoy the new ‘club card’ system for all your IRM and accurascale purchases. Love the club card system! One question, does old orders count towards level and trophy progress or is it brand new today? Quote Link to comment Share on other sites More sharing options...
BosKonay Posted September 29, 2022 Author Share Posted September 29, 2022 2 hours ago, DoctorPan said: Love the club card system! One question, does old orders count towards level and trophy progress or is it brand new today? Anyone who had points under the old system had them moved over. Otherwise it’s all fresh and new so basically you get 3% of every tho g you spend back on points as well as milestone and challenge points and can turn points into vouchers any time you want. Quote Link to comment Share on other sites More sharing options...
Rush and Lusk Posted September 30, 2022 Share Posted September 30, 2022 Excellent innovation BosKonay. 1 1 Quote Link to comment Share on other sites More sharing options...
BosKonay Posted November 17, 2022 Author Share Posted November 17, 2022 Good news! We've recoded how the bundle discount is applied so that reward points and coupons can now be applied to all items, even if they are already in a bundle discount! Quote Link to comment Share on other sites More sharing options...
John-r Posted November 17, 2022 Share Posted November 17, 2022 Great news, any few bob of a saving means my body parts stay with me a little bit longer , until of course you release another tempting and teasing model 1 Quote Link to comment Share on other sites More sharing options...
murphaph Posted November 17, 2022 Share Posted November 17, 2022 That's good news. I would generally never be ordering less that two packs to avail of the discounted shipping to the EU when spending over a €100 so I guess I was unlikely to be able to redeem my reward points without this change. 1 1 Quote Link to comment Share on other sites More sharing options...
murphaph Posted November 27, 2022 Share Posted November 27, 2022 How does the review process work again? We should get a link to review an item once it has been shipped, right? 1 Quote Link to comment Share on other sites More sharing options...
BosKonay Posted November 27, 2022 Author Share Posted November 27, 2022 Yes. 2 weeks after shipping iirc. Quote Link to comment Share on other sites More sharing options...
murphaph Posted November 27, 2022 Share Posted November 27, 2022 Thanks Stephen. I'll keep an eye out for the next one. 1 Quote Link to comment Share on other sites More sharing options...
DJ Dangerous Posted April 26, 2023 Share Posted April 26, 2023 Does one receive reward points when paying via partial.ly, or only for direct payments to IRM? Quote Link to comment Share on other sites More sharing options...
murphaph Posted April 26, 2023 Share Posted April 26, 2023 Good question. I guess once the full amount has been paid off we should get the reward points but not with each installment as managing that would be a nightmare? Quote Link to comment Share on other sites More sharing options...
WRENNEIRE Posted April 26, 2023 Share Posted April 26, 2023 Why can I not pay via Bank Transfer, it says Credit Card only? 1 Quote Link to comment Share on other sites More sharing options...
DJ Dangerous Posted April 26, 2023 Share Posted April 26, 2023 (edited) 6 minutes ago, WRENNEIRE said: Why can I not pay via Bank Transfer, it says Credit Card only? I think, but am open to correction, that bank transfers can be used when paying IRM directly, but not when paying the company that operate partial.ly. From their FAQ: Can I use a bank account? US customers with a payment plan with a US merchant can add a US bank account by selecting the tab and locating your bank on the list. Once you select your bank, you will be redirected to log into your online bank account. My bank is not on the list. Unfortunately, you will not be able to use your US bank account if it is not on the list. Please use a debit or credit card. Edited April 26, 2023 by DJ Dangerous Added info and url Quote Link to comment Share on other sites More sharing options...
WRENNEIRE Posted April 26, 2023 Share Posted April 26, 2023 Paying directly Quote Link to comment Share on other sites More sharing options...
DJ Dangerous Posted April 26, 2023 Share Posted April 26, 2023 10 minutes ago, WRENNEIRE said: Paying directly There's a Revolut IBAN in the bottom left corner of some of the invoices. Quote Link to comment Share on other sites More sharing options...
BosKonay Posted April 26, 2023 Author Share Posted April 26, 2023 Pick Revolut Pay and you can use your Revolut Account 2 hours ago, DJ Dangerous said: Does one receive reward points when paying via partial.ly, or only for direct payments to IRM? Points are awarded for all payments, as made. Quote Link to comment Share on other sites More sharing options...
DJ Dangerous Posted April 26, 2023 Share Posted April 26, 2023 2 minutes ago, BosKonay said: Points are awarded for all payments, as made. Deadly! 1 Quote Link to comment Share on other sites More sharing options...
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