Fran, I don't think we're disagreeing as much as you think. I agree with you that it is best to go directly to the head of the problem. That's what I usually do, believe you me. I think MM is well aware of the issue, that's all and our opinions may differ there. No more to be said on the matter now, I agree. I hope that more good models coaches come from MM and a 121, a succession within MM if that's possible/necessary or another vendor to fill that niche if necessary. I love these models in general as is the case with most or all on this site, I suspect.