I think that shipping and logistics companies are under a lot more pressure than usual, so maybe parcels are being handled more roughly.
Less staff working, less transit slots available on ships and planes, a lot more being bought online than before.
They are probably recruiting anybody that they can get their hands on, so we have the bottom of the barrel literally kicking our locos around in transit...
I'm praying that my 121's are well protected with lots of internal packaging and survive the trip down here...
3000km as the crow flies, 4000km via the UK and Spain!
I, too, received a Hattons order the other day containing many smashed and damaged display cases.
That's the first time that has happened with a Hattons order, and I noticed that the internal packaging was poorer than usual.
Fingers crossed that Christmas isn't spent packaging items for return!