Still trying to process the news. I never saw it coming: they have one of the best websites I've come across in the hobby, innovated with services like the trunk and their own range of models, had excellent customer service (their staff were always a pleasure to deal with and very helpful). They will be sorely missed.
Now my thoughts are beginning to turn to my of pre-orders - I'm happy that my CIE Genesis carriages will be delivered but I also have items from other manufacturers including Corgi, Hornby and Rapido. Hattons have provided links to the manufacturers as well as to directing people with pre-orders to retailers like Rails of Sheffield. As I'm based in the Republic, I'm still a bit unsure of whats the best options for me so I'll be keeping an eye out for advice from manufacturers and those other retailers.
With that in mind, I must say I think Accurascale did a good job this evening with their email to customers. It was very respectful and considerate towards Hattons and its staff (who are facing into an uncertain future) while providing reassurance regarding warranties and pre-orders of Accurascale items.