spudfan Posted May 5 Share Posted May 5 I got an email from ELLIS CLARK trains. This is it. It is an interesting exercise. " Courier Poll We want to provide the best service we possibly can here at ECT, and a massive part of that service is how your models get to you. We want to know which courier you think we should be using! (Please note we can only use royal mail for smaller items so it will be excluded from the majority of these questions) 1 1 Quote Link to comment Share on other sites More sharing options...
BosKonay Posted May 5 Share Posted May 5 Trouble is the experience is always regional. Quote Link to comment Share on other sites More sharing options...
DiveController Posted May 5 Share Posted May 5 Is the IRM product being shipped even in possession of a single courier company from pickup to delivery? This seems possible only if they operate their own road vehicles and planes. Are the products handled by the courier solely when loading and unloading at airports/containerized and secured prior to handling by a third party? and what is the situation at customs? Quote Link to comment Share on other sites More sharing options...
Broithe Posted May 5 Share Posted May 5 8 hours ago, BosKonay said: Trouble is the experience is always regional. It can vary over a few miles. I had a lot of deliveries on the Big Island last month and everything worked exactly as it should. People I know, literally a mile away in a straight line, moan continuously about some of the services - it may just depend on the actual people who are involved in your provision. 1 Quote Link to comment Share on other sites More sharing options...
spudfan Posted May 5 Author Share Posted May 5 (edited) This is the survey options Which would be your preferred courier of choice? * UPS DHL DPD FedEx Other Are their any couriers you feel we should avoid using? * UPS DHL DPD Fed Ex No Opinion Other If you have had a model from us before, which courier did it arrive with? * UPS DHL DPD FedEx Other Can't Remember Never Ordered Online Other .......................................................................................... Then there is a box for any comments you might have. Edited May 5 by spudfan Quote Link to comment Share on other sites More sharing options...
Noel Posted May 6 Share Posted May 6 (edited) DPD Ireland are by far the worst by our experience, Frequently leaving deliveries outside, too lazy to ring bell and get a signature, their local drivers routinely sign for deliveries that were left on the public road or out in the rain Edited May 6 by Noel Quote Link to comment Share on other sites More sharing options...
WRENNEIRE Posted May 6 Share Posted May 6 I use An Post tracked, excellent service and haven't had any complaints except to a certain member here in the Canaries, which is in the EU except for post........ 1 Quote Link to comment Share on other sites More sharing options...
Ironroad Posted May 6 Share Posted May 6 6 hours ago, Noel said: DPD Ireland are by far the worst by our experience, Frequently leaving deliveries outside, too lazy to ring bell and get a signature, their local drivers routinely sign for deliveries that were left on the public road or out in the rain This is common practice on the part of all couriers, Over here they drop parcels on the doorstep and take a photo as proof of delivery. 1 Quote Link to comment Share on other sites More sharing options...
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