Communications

[mphoey]

Well i was flabbergasted today a load of emails from accurascale with project updates on the 22000 class now moving to production. This is a great idea and really a great service to us.

[Fowler4f]

I got one email today re 101’s, ETA 30/10/25. I ordered four 22000 sets and have heard nothing. 

[BosKonay]

5 hours ago, mphoey said:

Well i was flabbergasted today a load of emails from accurascale with project updates on the 22000 class now moving to production. This is a great idea and really a great service to us.

The accurascale systems are a lot more automated and 'better' than we had managed on the IRM site

 

30 minutes ago, Fowler4f said:

I got one email today re 101’s, ETA 30/10/25. I ordered four 22000 sets and have heard nothing. 

Do you have them in your accurascale login?

[Fowler4f]

Thanks for quick reply.

Sorry, I don’t quite understand what you mean by the question and I haven’t touched the wine yet !
the orders are in my A/c as per photos. Is there some where I should look for emails in my Accurascale A/c ? The email re 101 locos came to my email inbox as did the acknowledgment of my purchase for the 800 locos.

 

[BosKonay]

59 minutes ago, Fowler4f said:

Thanks for quick reply.

Sorry, I don’t quite understand what you mean by the question and I haven’t touched the wine yet !
the orders are in my A/c as per photos. Is there some where I should look for emails in my Accurascale A/c ? The email re 101 locos came to my email inbox as did the acknowledgment of my purchase for the 800 locos.

 

Super. All is well so. There would have been Hunslet emails today and if you got those that’s all good. 

[Fowler4f]

mphoey received a ”load of emails today” about 22000 project and production updates.

I didn’t receive any, that was my point, apologies if it didn’t come across as that.

[Signal Post]

Likewise. I have Hunslets on order but didn't get the emails today about them, they are showing up on my orders when I login to the Accurascale website (www.accurascale.com/en-ie......

[Horsetan]

I have received one e-mail today about the Hunslet, including a confirmation of what I'm paying for it. 

[BosKonay]

14 minutes ago, Signal Post said:

Likewise. I have Hunslets on order but didn't get the emails today about them, they are showing up on my orders when I login to the Accurascale website (www.accurascale.com/en-ie......

If nothing in your spam check in with support to make sure your emails correct?

[Fowler4f]

19 minutes ago, BosKonay said:

If nothing in your spam check in with support to make sure your emails correct?

Nothing in junk mail, will try support.

[Signal Post]

Nothing in spam and e-mail should be correct, I got emails from Accurascale about delivery of some lovely grain wagons that I ordered the other day...these show up on my orders along with the Hunslets and Park Royals....

Have just noticed my Profile on my account and it lists my email address correctly.

Edited 4 hours ago by Signal Post