burnthebox Posted November 18, 2020 Posted November 18, 2020 Hi guys, anyone on here like me who might be waiting on a delivery from the above, have you any news, delays, holdups, would like to here from you, BTB 1 Quote
Warbonnet Posted November 18, 2020 Posted November 18, 2020 Hi BTB, What order are you waiting on? We ask any customers to email us if they are having an issue, but can sort here if you wish? Thanks, Fran 1 Quote
murphaph Posted November 18, 2020 Posted November 18, 2020 Post seems slow everywhere. An post report delays in parcel deliveries in Ireland and DHL reports the same here in Germany. I guess Covid 19 restrictions in the sorting offices are causing them. 3 Quote
Noel Posted November 18, 2020 Posted November 18, 2020 Post seems slow at the moment particularly from the UK, prob due CV-19 overload as folks are buying so much household goods online and sorting centres are overwhelmed. I cannot imagine how bad it will be after Jan 1 when the UK is a 3rd country outside the customs union and the single market. Not good for Irish modellers buying from UK. I've switched as much as possible to amazon.de and german model railway retailers. I will miss the likes of Peters Spares, Gaugemaster and Hattons. I posted an item to Spain 10 days ago and it still has not arrived. First world problems 1 Quote
DJ Dangerous Posted November 18, 2020 Posted November 18, 2020 Don't worry, BTB, the post is a disaster everywhere at the moment! Postal services in most countries are working reduced hours with skeleton staff, so it's impossibe for them to deliver as they would have before. On top of that, there are less flights flying, so transport companies don't have as many options or slots as before. But if it's Ballast or Gypsum wagons that you're waiting on, they probably haven't been posted just yet! Quote
Warbonnet Posted November 18, 2020 Posted November 18, 2020 8 minutes ago, DJ Dangerous said: But if it's Ballast or Gypsum wagons that you're waiting on, they probably haven't been posted just yet! Well, thar's correct as they're not in stock yet too lol. Should be with us in the next ten days though, and will be sent out from Dublin 5 Quote
DJ Dangerous Posted November 18, 2020 Posted November 18, 2020 1 hour ago, Warbonnet said: Well, thar's correct as they're not in stock yet too lol. Should be with us in the next ten days though, and will be sent out from Dublin IR 121's hauling IR Ballasts for Christmas, and an IR A Class for the summer. Like a dream come true, literally. 1 Quote
WRENNEIRE Posted November 18, 2020 Posted November 18, 2020 Try paying first Paul, that usually helps 1 2 Quote
ganderino Posted November 18, 2020 Posted November 18, 2020 The pandemic has f-ed up the postage system, it took 2 months to receive my 121 and this is how it turned up, obviously no fault of irm. 5 1 1 Quote
jhb171achill Posted November 18, 2020 Posted November 18, 2020 Was it damaged inside or did the packing save it? Quote
DJ Dangerous Posted November 18, 2020 Posted November 18, 2020 Where in the world did that happen??? Quote
ganderino Posted November 19, 2020 Posted November 19, 2020 (edited) Luckily the box of the model has no damage as i am more a collector, but have yet to test is as still waiting on a decoder, it was posted to australia, but id did sit in heathrow for a month beforehand, so difficult to know where the carelessness occured!! Edited November 19, 2020 by ganderino 1 Quote
burnthebox Posted November 19, 2020 Author Posted November 19, 2020 Hi guys & many apologies for the delay in replying, been busy, so I was wondering what’s going on in IRMs as I haven’t received my order, ( Ballast Train ) but now I’m only discovering that they aren’t actually in the country, ( UK ) yet, I didn’t know this until now, I’m waiting on another package from the UK & I thought just as you guys are saying the postal service is bogged down with orders as a result of the bloody COVID-19 bug, & so many people are buying on line as a result, I did email the guys in IRM’s office but no response to that or the calls I made. I thought I saw a Ballast train delivered to one on here, but I could of course be wrong, anyway having read the comments here about the postal situation so no problems, I can wait, oh & I DID PAY, HONESTLY I PAID IN STERLING / EURO...TO MAKE SURE.. .thanks again one & all, BTB 1 Quote
DiveController Posted November 19, 2020 Posted November 19, 2020 12 hours ago, DJ Dangerous said: On top of that, there are less flights flying, so transport companies don't have as many options or slots as before. On the up side, the 737 Max are due back in the air, so that should help... no wait, planes in the air it what is needed...... yeah, got it now .... sorry! 1 1 Quote
leslie10646 Posted November 19, 2020 Posted November 19, 2020 Post UK to the Republic seems pretty variable. Two recent parcels from me to customers got there is a week or less, yet my letter and card of condolence to Glover's family never arrived. Thank goodness phones work! 1 Quote
DJ Dangerous Posted November 19, 2020 Posted November 19, 2020 7 hours ago, burnthebox said: Hi guys & many apologies for the delay in replying, been busy, so I was wondering what’s going on in IRMs as I haven’t received my order, ( Ballast Train ) but now I’m only discovering that they aren’t actually in the country, ( UK ) yet, I didn’t know this until now, I’m waiting on another package from the UK & I thought just as you guys are saying the postal service is bogged down with orders as a result of the bloody COVID-19 bug, & so many people are buying on line as a result, I did email the guys in IRM’s office but no response to that or the calls I made. I thought I saw a Ballast train delivered to one on here, but I could of course be wrong, anyway having read the comments here about the postal situation so no problems, I can wait, oh & I DID PAY, HONESTLY I PAID IN STERLING / EURO...TO MAKE SURE.. .thanks again one & all, BTB So it's the Ballasts that IRM don't yet have in stock, that you are missing? Not to worry, they aren't too far away, I'm sure! Quote
Garfield Posted November 19, 2020 Posted November 19, 2020 9 hours ago, burnthebox said: Hi guys & many apologies for the delay in replying, been busy, so I was wondering what’s going on in IRMs as I haven’t received my order, ( Ballast Train ) but now I’m only discovering that they aren’t actually in the country, ( UK ) yet, I didn’t know this until now, I’m waiting on another package from the UK & I thought just as you guys are saying the postal service is bogged down with orders as a result of the bloody COVID-19 bug, & so many people are buying on line as a result, I did email the guys in IRM’s office but no response to that or the calls I made. I thought I saw a Ballast train delivered to one on here, but I could of course be wrong, anyway having read the comments here about the postal situation so no problems, I can wait, oh & I DID PAY, HONESTLY I PAID IN STERLING / EURO...TO MAKE SURE.. .thanks again one & all, BTB Hi BTB, Just to clarify, you emailed us twice on November 12th and I responded to both emails. By the tone of the second message, it appeared you had not received the first one, so maybe our responses were directed to your spam folder? Also... the ballasts and gypsums are beings shipped directly to Dublin. 2 1 Quote
burnthebox Posted November 19, 2020 Author Posted November 19, 2020 13 minutes ago, Garfield said: Hi BTB, Just to clarify, you emailed us twice on November 12th and I responded to both emails. By the tone of the second message, it appeared you had not received the first one, so maybe our responses were directed to your spam folder? Also... the ballasts and gypsums are beings shipped directly to Dublin. Hi one & all, & Garfield esp. & jeseasus, youses are up early,,,! checked the spam folder again but nothing in there, & of course I forgot about the few numbers of planes that are flying, which also would reduce the delivery services, & I don’t want any Max Jets flying overhead here thank you.. I’m not in that much of a hurry, so thanks again, BTB Quote
Garfield Posted November 19, 2020 Posted November 19, 2020 1 minute ago, burnthebox said: Hi one & all, & Garfield esp. & jeseasus, youses are up early,,,! checked the spam folder again but nothing in there, & of course I forgot about the few numbers of planes that are flying, which also would reduce the delivery services, & I don’t want any Max Jets flying overhead here thank you.. I’m not in that much of a hurry, so thanks again, BTB That's very odd. You emailed at 1.02pm on November 12th, and I responded to you at 1.10pm. Then you emailed later that night at 9.42pm, and I responded to you at 9.47pm. We receive a lot of emails every day and have had no other reports of problems, so I wonder if there might be a technical issue with your email account? 1 Quote
burnthebox Posted November 19, 2020 Author Posted November 19, 2020 (edited) 34 minutes ago, Garfield said: That's very odd. You emailed at 1.02pm on November 12th, and I responded to you at 1.10pm. Then you emailed later that night at 9.42pm, and I responded to you at 9.47pm. We receive a lot of emails every day and have had no other reports of problems, so I wonder if there might be a technical issue with your email account? Hi Garfield & thanks again, I’ve just checked my Spam folder again & my Trash folder again & again & there’s no reply to any of my emails in any of these folders, as to my emails, all’s fine here, BTB Edited November 19, 2020 by burnthebox 1 Quote
mphoey Posted November 26, 2020 Posted November 26, 2020 On 18/11/2020 at 4:08 PM, Warbonnet said: Well, thar's correct as they're not in stock yet too lol. Should be with us in the next ten days though, and will be sent out from Dublin thats great news so should arrive more quickly with us yahoo 1 Quote
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