Customs & VAT

[BosKonay]

https://www.accurascale.com/collections/gwr-7800-manor-class

Next day DPD shipping - you will pay VAT on arrival, rather than on the website, but the exact same cost 

[irishmail]

Hatton's now offer additional shipping options with Evri/Fastway and DPD which are both cheaper than DHL.  I have today received a parcel via DPD today, collected Monday afternoon with out any hassle.

Good to have more options and avoid the Royalmail/Anpost lottery. 

Sample prices from Hatton's website.

Republic of Ireland
£3.50 Royal Mail. Zone 05. Airmail Untracked. Weighs between 001g and 300g when packed. Ave 3-5 day transit time.
£5 EVRI International via Fastway. Ireland. Weighs between 001g and 300g when packed. Ave 2-4 day transit time.
£8.96 Royal Mail. Western Europe. Airmail "Signed for". Weighs between 001g and 300g when packed. Avg 3-5 day transit time.
£9 DPD Republic of Ireland. 2-day with tracking up to 10kg
£23 DHL Express Priority. Insured, tracked & signed-for. Delivered 1 working day after despatch. Zone 1 - up to 1kg

[BosKonay]

Accurascale is free on €100+
with DPD and €5.95 otherwise. 

[DiveController]

Hattons sent me my trunk items to USA last week with no charge. Probably needed the space  

[irishmail]

7 hours ago, DiveController said:

Hattons sent me my trunk items to USA last week with no charge. Probably needed the space  

I believe they were doing a stock take this week and were going to ship any outstanding trunk items by 22nd November.

[DJ Dangerous]

1 hour ago, irishmail said:

I believe they were doing a stock take this week and were going to ship any outstanding trunk items by 22nd November.

 

They sent an email out a few weeks back to that effect. Shipped two small orders to me with zero shipping yesterday, too.

[irishmail]

Had an email from  Hattons earlier today about  overseas  orders.  Looks  like  they  may  be  changing  how  they  will ship  overseas  orders  in the  near  future.  I have  copied  and  pasted  the  email,  expect  all non uk  customers  will have  had  same.

 

"Dear john

At Hattons, we strive to continuously enhance your shopping experience, and we have an important update to share regarding changes to our shopping cart and taxation system.

Within the next couple of weeks, we will implement adjustments to our system to ensure that you are charged the correct tax at the time of purchase. This change is part of our commitment to transparency and compliance with local tax regulations in your region.

As a valued international customer, we want to bring this to your attention to ensure a smooth transition. The good news is that if you despatch the items in your trunk within the next week, you will be exempt from any additional tax costs associated with these changes.

Please note that local customs duties and courier fees may still be charged, we are working on expanding this system to correctly cover landed fees in the future.

We understand the importance of budgeting for your hobby, and we want to make sure you have the opportunity to make the most of this window.

We appreciate your understanding and continued support as we work to improve our services. If you have any questions or concerns regarding these changes, please don't hesitate to reach out to our customer experience team.

Thank you for being a valued member of the Hattons community. We look forward to serving you and providing the best model railway products for your enjoyment."