Warbonnet Posted October 10, 2021 Author Share Posted October 10, 2021 1 hour ago, Billycan said: I wrote, Just seems to me that those who paid their money first should be served sooner rather than later. What do you think? And I responded that very few, if any, chose the latter option of pay at the last minute. Those who paid up front will receive them sooner than later. 7 Quote Link to comment Share on other sites More sharing options...
irishthump Posted October 10, 2021 Share Posted October 10, 2021 1 hour ago, Billycan said: I wrote, Just seems to me that those who paid their money first should be served sooner rather than later. What do you think? I think that if you fully paid before the items arrived in stock then you’re as entitled to them as quickly as anyone who payed in full at time of order. So dispatch the items in whatever way seems fit. In this case order date is perfectly fine. 4 Quote Link to comment Share on other sites More sharing options...
Old Blarney Posted October 10, 2021 Share Posted October 10, 2021 (edited) "Just seems to me that those who paid their money first should be served sooner rather than later." "Exactly. Keep it simple and ship the product. Adding in more variables would just slow down the process for all." Patience is a Virtue, Virtue is a grace, Grace was a little girl, Who never washed her face. A rhyme I learnt many years ago. And one that, in general, seems to be out-of-favour nowadays. It seems to me that too many individuals want everything yesterday and to pay for it next year! I'm no time-and motion expert but consider these processes: (1) Order Book - Check Order and Order No - xxxx ( Are there multiple orders from this customer?) In my case the answer is YES. Orders placed - 27th October 2018 - 30th April2021 - 14th Aug 2021 - 7th October 2021. (2) Pick Order/s (3) Check Order/orders against Order Book (4) Pack Order (5) Package Order (6) Label Box - (Prepare Customs documentation where necessary) (7) Place box/s in (appropriate) despatch area (8) Despatch Order/s as appropriate - (1) Courier -Postal Services - Collect (2) (8A) Transport Orders to an appropriate location for shipping. Assuming 2 minutes per task, it's fair to assume an order may take, on average, fifteen (15) minutes to prepare and have ready for despatch. That's four per hour. Assuming the four lads are doing all this work Therefor 4x4 = 16 Orders per hour x 7 Hours per day =112 Per day X 5 Days = 560 Orders per week. Somewhere, I read there were approximately 2,000 Orders to be despatched. I'm allowing anything up to 3.5 weeks for my deliver. Patience is a Virtue. Personally I just want to say, Thank you, to the Team at IRM. Old Blarney Edited October 10, 2021 by Old Blarney 8 Quote Link to comment Share on other sites More sharing options...
RedRich Posted October 10, 2021 Share Posted October 10, 2021 I'm going to do the right thing here and ask the lads to dispatch Billycans loco before mine To see the man struggling like he is is too much. Fran Pat Bosko you need to take a good look at yourselves. Imagine taking the hobby to the heights it is now releasing fantastic models and then upsetting poor Billycan. I need to stop before I cry, it's taken the joy out of yesterday's result. Rich, 2 7 Quote Link to comment Share on other sites More sharing options...
Billycan Posted October 11, 2021 Share Posted October 11, 2021 Well, well, glad you all had great sport and enjoyed that, and all based on the assumption that I have an order with IRM. I guess I'll give you that one. I do have an order with them. However, the second assumption was that I was looking to speed up delivery. Not so. Last week when I realised that personal commitments would mean that it was quite possible that I would not be here if An Post delivered, I changed my order to 'collect' so that I could manage safe shipping later rather than sooner. Who'd have thought that a simple customer relations question could engage folk to that extent. Fran, Pat, Bosko you need to get some orders out to a few of these poor modellers, especially any who might be finding the wait challenging. Enjoy the modelling, share photos and keep uploading videos. 5 Quote Link to comment Share on other sites More sharing options...
JasonB Posted October 11, 2021 Share Posted October 11, 2021 Nice little surprise in the post this morning. Looking forward to 036 joining this beauty at some stage this week, hopefully. Absolutely cracking model. Take a bow guys. 9 2 7 Quote Link to comment Share on other sites More sharing options...
DJ Dangerous Posted October 11, 2021 Share Posted October 11, 2021 Stunning looking in those photos, Jason! IR livery 017 down to less than ten units available! They're flying out like hot cakes. 1 Quote Link to comment Share on other sites More sharing options...
ttc0169 Posted October 11, 2021 Share Posted October 11, 2021 Do not disturb today…. 6 1 4 2 Quote Link to comment Share on other sites More sharing options...
irishthump Posted October 11, 2021 Share Posted October 11, 2021 Just a quick question for the IRM lads…. My own A Class order doesn’t show up in the “my orders” section of my account on the IRM website. Is this normal? I’m thinking maybe it’s because the order was made so long back…. Quote Link to comment Share on other sites More sharing options...
Garfield Posted October 11, 2021 Share Posted October 11, 2021 Just now, irishthump said: Just a quick question for the IRM lads…. My own A Class order doesn’t show up in the “my orders” section of my account on the IRM website. Is this normal? I’m thinking maybe it’s because the order was made so long back…. If you send us a quick email with the order number we can check it for you. 3 Quote Link to comment Share on other sites More sharing options...
flange lubricator Posted October 11, 2021 Share Posted October 11, 2021 15 minutes ago, ttc0169 said: Do not disturb today…. Any pics of it in the flesh or are your hands shaking too much to take a photo ! 2 2 Quote Link to comment Share on other sites More sharing options...
ttc0169 Posted October 11, 2021 Share Posted October 11, 2021 13 minutes ago, flange lubricator said: Any pics of it in the flesh or are your hands shaking too much to take a photo ! Overwhelmed at this time….can hardly make the stairs to Tara junction 1 3 Quote Link to comment Share on other sites More sharing options...
flange lubricator Posted October 11, 2021 Share Posted October 11, 2021 Just now, ttc0169 said: Overwhelmed at this time….can hardly make the stairs to Tara junction Perhaps a glass of water and a lie down . 1 2 Quote Link to comment Share on other sites More sharing options...
Noel Posted October 11, 2021 Share Posted October 11, 2021 7 minutes ago, ttc0169 said: Overwhelmed at this time….can hardly make the stairs to Tara junction Looking forward to seeing videos of one run on Tara Junction, I'd hazard a guess it will be the best running loco to date at crawl speeds over a series of points. No jerking, no stalling, just pure scale precision running. 1 Quote Link to comment Share on other sites More sharing options...
irishthump Posted October 11, 2021 Share Posted October 11, 2021 52 minutes ago, Garfield said: If you send us a quick email with the order number we can check it for you. Sent. Cheers! 1 Quote Link to comment Share on other sites More sharing options...
ttc0169 Posted October 11, 2021 Share Posted October 11, 2021 37 minutes ago, flange lubricator said: Perhaps a glass of water and a lie down . I was thinking about something stronger 2 1 2 Quote Link to comment Share on other sites More sharing options...
flange lubricator Posted October 11, 2021 Share Posted October 11, 2021 5 minutes ago, ttc0169 said: I was thinking about something stronger No time for that you got to prep some A class for service on Tara Juction first! 1 1 1 Quote Link to comment Share on other sites More sharing options...
Popular Post ttc0169 Posted October 11, 2021 Popular Post Share Posted October 11, 2021 All checks done….all ok….let’s get the road trial underway….. 18 3 Quote Link to comment Share on other sites More sharing options...
mmie353 Posted October 11, 2021 Share Posted October 11, 2021 May need to go "sick" for the rest of the day, just arrived while on my lunch A23R, 027, 056 and 036.. Awesome 1 4 Quote Link to comment Share on other sites More sharing options...
Colin R Posted October 11, 2021 Share Posted October 11, 2021 They will be likes buses all turn up at the same time, I have been waiting this long so I think I can wait a while more. 1 Quote Link to comment Share on other sites More sharing options...
irishthump Posted October 11, 2021 Share Posted October 11, 2021 2 hours ago, ttc0169 said: All checks done….all ok….let’s get the road trial underway….. Bloody stunning! I ordered the Supertrain myself, can't wait to get my hands on it! 3 1 Quote Link to comment Share on other sites More sharing options...
Popular Post patrick Posted October 11, 2021 Popular Post Share Posted October 11, 2021 (edited) A23r on her first run on a Waterford Cork goods. Edited October 11, 2021 by patrick 19 5 Quote Link to comment Share on other sites More sharing options...
Georgeconna Posted October 11, 2021 Share Posted October 11, 2021 man alive that quick post to the US! 1 1 Quote Link to comment Share on other sites More sharing options...
amdaley Posted October 11, 2021 Share Posted October 11, 2021 8 minutes ago, Georgeconna said: man alive that quick post to the US! Obviously didn't use An Post 1 Quote Link to comment Share on other sites More sharing options...
patrick Posted October 11, 2021 Share Posted October 11, 2021 11 minutes ago, Georgeconna said: man alive that quick post to the US! DHL from Ireland is often faster than shipments within the US. A39r also arrived today with four more on order. 3 1 1 Quote Link to comment Share on other sites More sharing options...
Georgeconna Posted October 11, 2021 Share Posted October 11, 2021 Enjoy Patrick, You will have to double track this now 2 Quote Link to comment Share on other sites More sharing options...
Westcorkrailway Posted October 11, 2021 Share Posted October 11, 2021 52 minutes ago, patrick said: A23r on her first run in a Waterfor Cork goods. The Black n tank looks very well on it 3 1 Quote Link to comment Share on other sites More sharing options...
patrick Posted October 11, 2021 Share Posted October 11, 2021 Beet special at Grange. 12 3 Quote Link to comment Share on other sites More sharing options...
leslie10646 Posted October 11, 2021 Share Posted October 11, 2021 Nice wagons on your train, Patrick - oh, sorry, I'm meant to be admiring the diesel ........ Just had an e-mail threatening delivery of a Silver job. You do know that we called these things BULLETS? i presume because of the colour ......... 3 1 Quote Link to comment Share on other sites More sharing options...
DiveController Posted October 12, 2021 Share Posted October 12, 2021 (edited) On 11/10/2021 at 12:43 PM, mmie353 said: May need to go "sick" for the rest of the day, just arrived while on my lunch A23R, 027, 056 and 036.. Awesome On 11/10/2021 at 2:46 PM, patrick said: DHL from Ireland is often faster than shipments within the US. A39r also arrived today with four more on order. MY last shipment of IRM buses was a doozy, the packet stayed in Miami for almost 2 weeks waiting for a driver to ship it onward. Finally arrived with minimal damage. My signed for delivery came with multiple notices on my DHL app to change the delivery especially an option to cancel the signature. It didn't even come on the day it was finally out for delivery but did finally come the day after that. They just threw it at my door in any case, no signature required I guess but they did have a photograph of 'proof of placement' to absolve themselves of any liability. I did actually pay them for that in the order, its not Freepost I was glad to see DHL is routing my IR A classes via Ohio this time, so fingers crossed. Oddly my Silver As were ordered well in advance of anything else (order number in the 2000s, we're hitting 10K at the moment) and they have not yet shipped. Don't care honestly which order they come in but it would be nice if DHL got its act together this time. New set of notices to change delivery even before it has left Ireland, customer service right there....not Edited October 13, 2021 by DiveController 3 Quote Link to comment Share on other sites More sharing options...
Blaine Posted October 12, 2021 Share Posted October 12, 2021 On 10/10/2021 at 5:56 PM, Billycan said: So, people who 'strictly' didn't have to pay and didn't, will have priority over people who didn't have to pay but did? Just seems to me that those who paid their money first should be served sooner rather than later. AH ITS TERRIBLE SO IT IS JOE https://www.rte.ie/radio/radio1/liveline/ - do it @Billycan, gwan 3 Quote Link to comment Share on other sites More sharing options...
BosKonay Posted October 12, 2021 Share Posted October 12, 2021 1 minute ago, Blaine said: AH ITS TERRIBLE SO IT IS JOE https://www.rte.ie/radio/radio1/liveline/ - do it @Billycan, gwan LOL, Joe already knows, he's on the mailing list Quote Link to comment Share on other sites More sharing options...
Blaine Posted October 12, 2021 Share Posted October 12, 2021 Just now, BosKonay said: LOL, Joe already knows, he's on the mailing list Joe knows everything sure 1 Quote Link to comment Share on other sites More sharing options...
decauville1126 Posted October 12, 2021 Share Posted October 12, 2021 20 hours ago, irishthump said: Just a quick question for the IRM lads…. My own A Class order doesn’t show up in the “my orders” section of my account on the IRM website. Is this normal? I’m thinking maybe it’s because the order was made so long back…. If you send us a quick email with the order number we can check it for you. irishthump and Broithe 2 Another here in the same position so I'll drop you an email too if that's OK. UK order. Thanks, Peter 1 Quote Link to comment Share on other sites More sharing options...
ak425 Posted October 12, 2021 Share Posted October 12, 2021 Just received one of the wonderful A classes. It is an amazing piece of work . Well done to the team in Irish Railway Models , the three year wait has been worth it. Also well done as always to An Post , delivered to me the day after it was dispatched. 6 2 Quote Link to comment Share on other sites More sharing options...
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